Maintaining the confidentiality of customers’ personal data is one of our priorities at Wadi Halfa Company. Therefore, the privacy policy was developed in order to provide better service and take into account the basics and international standards for the use of “personally identifiable information.”
What information is collected from people when they visit our online store or smartphone application?
Users may visit our site anonymously, but when purchasing or registering on our website, this requires entering your name, email address, postal address, phone number or other details that help us provide better service.
How is information collected?
Information is collected when you register on our website, attempt to purchase one of our products, subscribe to our newsletter, fill out a form or enter information on our website.
Users can change their personal information by logging into their account, and they can also cancel their subscription to the postal service, so that they do not receive any more emails by following the steps mentioned at the end of each message.
How do we use the information?
We may use the information we collect in the following ways:
* Personalize the user experience and allow ourselves to deliver the kind of content and product offerings that may be of interest to you.
* Improve our website to better serve you.
* Allow ourselves to provide better service to you by answering your customer service inquiries.
* Organizing contests, special offers, or other website features.
* Conduct your transactions quickly.
* Sending periodic emails regarding your purchases or other products and services.
How do we protect visitor information?
A comprehensive scan of our website is conducted periodically in order to discover security holes and known vulnerabilities so that your visit to our website is as safe as possible.
Do we use browser logs (cookies)?
Yes, browser logs are small files that a website or its service provider transfers to your computer's hard drive through your Internet browser (if you allow), which enable the website's or its service provider's systems to recognize your browser and collect and store certain information. For example, we use browser logs to help us remember and process the items you have added to your shopping cart, and they are also used to help us understand your preferences based on your current or past activity on the site, which enables us to provide you with better service.
Is confidential information disclosed by an outside party?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except after prior notice to you.
